He proved to be an invaluable resource and addition to the UX team in solving system-encompassing design challenges, navigating the complexities of a Fortune 50 company, and being a mentor and leader when called upon.
Healthcare is inherently complex. My work focuses on building digital platforms clinicians, patients, and organizations can trust in real-world care environments.
Leading strategy, design, and delivery of regulated digital platforms for healthcare and pharmacy transformation
I lead the strategy, design, and delivery of regulated digital platforms across healthcare and pharmacy, operating at national scale in environments where patient safety, operational reliability, and compliance are non-negotiable.
Across roles at VytlOne (formerly Maxor), Walgreens, and Intel-GE Care Innovations, I've owned experience and platform strategy spanning prescribing, fulfillment, adherence, remote care, analytics, and operational workflows, partnering closely with Product, Engineering, Data, Clinical, and Executive leadership to translate complex constraints into scalable systems.
I've led organizations ranging from design-led product teams to deeply technical platform groups, adapting my leadership approach to organizational maturity, risk, and delivery context.
MY ROLE: DIRECTOR OF USER EXPERIENCE - HAVI GLOBAL SOLUTIONS
Transformed HAVI Connect into a global AI-enabled SaaS platform delivering real-time operational intelligence and measurable customer experience improvements across enterprise retail and supply chain ecosystems. I led experience strategy and end-to-end product design to connect in-store teams and global partners through advanced analytics, visibility, alerts, and solutions management supporting McDonald's international supply chain operations across more than 100 countries. This work established scalable product design and operating foundations for AI and ML-driven analytics platforms enabling real-time decision making at global enterprise scale.
MY ROLE: VICE PRESIDENT OF PRODUCT DESIGN - TAYLOR DIGITAL
Delivered a unified mobile platform connecting insurance and banking services into a single, customer-centric digital experience. I provided vision and led teams to implement an integrated, consistent user-centered redesign focused on improvements including quicker access to the most-used features, such as agent contact, the claims center, roadside assistance, and access to customers' auto insurance cards from their home screen with a touch. The app received Best Insurance Mobile App and Best Bank Mobile App awards and a 90% 5 star rating across the Google Play and Apple App stores.
MY ROLE: USER EXPERIENCE MANAGER - INTEL CORP.
Led experience strategy and cross-channel integration for Intel's global developer ecosystem, aligning marketing, e-commerce, and community platforms to drive software adoption and revenue growth. My leadership included defining the overall vision for an integrated digital consumer experience, creating, and implementing effective UX designs based on business requirements, and delivering end-to-end UX solutions that offered innovative interactions which drove dramatic growth. By leading the integration of marketing, online, sales and advertising efforts, online software sales grew through an increase in brand and product awareness, brand loyalty programs, and conversions.
MY ROLE: USER EXPERIENCE MANAGER - INTEL CORP.
Defined UX strategy for Intel's global e-commerce platform, aligning merchandising, research insights, and international business requirements to improve conversion and digital sales performance. My leadership included defining the overall UX strategy and vision for digital customer experience and managing a team to use research and business analysis to implement the latest e-commerce trends and technology to keep the site at the forefront and ahead of competition, while also providing compelling online assortments and merchandising initiatives, and meeting significant business requirements for international technology sales.
MY ROLE: USER EXPERIENCE MANAGER - INTEL CORP.
Led innovation strategy for Intel's direct-to-consumer e-commerce experience, ensuring long-term platform scalability while improving purchase efficiency and merchandising effectiveness. My leadership responsibility was to serve as the “Voice of the Customer” and lead a team to conceive and execute a website that not only offered compelling user experiences, but was forward-thinking, so that the investment would support emerging trends in the years ahead.
MY ROLE: USER EXPERIENCE MANAGER - INTEL CORP.
Led UX strategy supporting integration of the Intel C++ Compiler into Apple's Xcode development environment, aligning Intel tooling with Apple's developer workflows and ecosystem standards. I managed user experience for the Intel Software Solutions Group for a co-op project with Apple, including integrating the Intel C++ compiler into the Xcode development environment and cross-collaborating on Xcode suite features including Apple's developer documentation.
MY ROLE: USER EXPERIENCE MANAGER - INTEL CORP.
Led UX strategy for integration of the Intel C++ Compiler into Microsoft Visual Studio, optimizing developer workflows and ensuring seamless interoperability within enterprise development environments. I led the UX strategy for integrating the Intel C++ Compiler into Visual Studio. My work involved optimizing the user interface and experience for developers, ensuring seamless integration with existing Visual Studio features, and enhancing the overall developer productivity within the IDE. This collaboration allowed for a more intuitive and efficient development process, particularly for applications that require high-performance computing solutions.
MY ROLE: DIRECTOR OF USER EXPERIENCE - HAVI GLOBAL SOLUTIONS
Explored future-state restaurant operating models through a virtual restaurant concept designed to optimize digital ordering, fulfillment workflows, and customer engagement. As design and innovation lead, I provided vision for the environment, created 3D models for the Unity Platform, to develop a fully functioning restaurant — including a kitchen area with operable machines, and collaborated with development engineers to add interactivity to components in the virtual space.
MY ROLE: USER EXPERIENCE MANAGER - INTEL CORP.
Led UX strategy for Intel's RealSense platform, establishing developer experience standards across emerging spatial-computing modalities. Intel RealSense is an augmented reality (AR) platform that uses a series of depth-sensing 3D cameras together with an easy-to-use machine perception library to simplify supporting the cameras for third-party software developers. I led a user experience team to create and make available the Software Development Kit (SDK) for the implementation of Intel RealSense in applications, including establishing UX guidelines across different SDK modalities with varied UX requirements, and helping stakeholders visualize and answer critical business questions within a non-prototype product lifecycle.
He proved to be an invaluable resource and addition to the UX team in solving system-encompassing design challenges, navigating the complexities of a Fortune 50 company, and being a mentor and leader when called upon.
Most of all, Jason has character. His ethics in product design set the bar high for our organization. He is a genuinely nice person and shares his wealth of experience freely amongst our team.
Jason is a strong leader, visionary thinker and outstanding communicator who is comfortable working cross-functionally and influencing different personalities and perspectives.
Jason collaborates and leads in a way that motivates everyone to make the work better.
Jason's ability to connect with internal and external partners is exceptional.
Jason listens thoroughly, asks pointed questions and then works with his team to implement solutions that are of value and easily relatable to users.
Let's connect to build the next generation of human-centered healthcare platforms.